Privacy Policy

2. How We Use Your Information

Information collected through our website may be used to:

• Respond to inquiries and quote requests
• Prepare printing estimates and project recommendations
• Communicate about existing or prospective projects
• Coordinate printing, graphic design, and direct mail services
• Process and fulfill customer requests
• Provide customer service and technical assistance
• Improve website functionality and user experience
• Maintain business records
• Protect our website and business operations
• Comply with applicable legal obligations

Submitting a contact or quote form does not, by itself, constitute consent to receive unrelated promotional emails or marketing text messages.

3. Contact Forms and Third-Party Services

Our website uses embedded forms powered by GoHighLevel/LeadConnector to receive and manage customer inquiries and quote requests.

Information submitted through these forms may be processed and stored using the service provider's systems.

We may also work with service providers involved in website hosting, communications, printing production, shipping, and other business operations.

These providers may receive information reasonably necessary to perform services on our behalf.

Third-party services may maintain their own privacy policies and data-handling practices.

4. Cookies and Website Technologies

Our website and its service providers may use cookies or similar technologies to support website functionality, security, performance, and, where enabled, analytics.

These technologies may collect information about your browser, device, or interactions with the website.

You can manage certain cookies through your browser settings. Disabling cookies may affect the functionality of some website features.

5. Customer Artwork and Mailing Information

As part of providing commercial printing and direct mail services, customers may provide artwork, documents, business information, or mailing lists.

This information is used in connection with the services requested, such as preparing print materials, processing artwork, addressing mail, or coordinating fulfillment.

Customers are responsible for ensuring they have the appropriate rights and permissions to share materials and personal information submitted for their projects.

6. Information Sharing

We may share information with third-party service providers when reasonably necessary to deliver requested services, manage customer communications, support website operations, or comply with applicable legal requirements.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or security of our business, customers, or others.

7. Data Security

We recognize the importance of protecting information shared with our business and seek to handle customer information responsibly.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

We encourage customers to avoid submitting highly sensitive personal or financial information through general website contact forms.

8. Data Retention

Information may be retained for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining project records, fulfilling services, resolving disputes, and meeting applicable legal obligations.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning certain personal information we maintain, including the ability to request access, correction, or deletion.

To submit a privacy-related request, please contact us using the information below.

We will review requests and respond as required by applicable law. Certain information may need to be retained for legitimate business or legal purposes.

10. Third-Party Websites

Our website may contain links to external websites or services that are not operated by Elite Printing Group.

We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of websites they choose to visit.

11. Children's Privacy

Our website is intended for individuals and businesses seeking professional printing and related services.

It is not directed toward children under the age of 13.

If you believe a child has provided personal information through our website, please contact us so we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: