Terms & Conditions

2. Website Use

You agree to use this website for lawful purposes and in a manner that does not interfere with its operation or the ability of others to use it.

You may not attempt to gain unauthorized access to website systems, interfere with website functionality, or submit harmful or unlawful content.

Elite Printing Group reserves the right to take appropriate action in response to misuse of its website.

3. Quotes and Pricing

Printing prices vary depending on project requirements, including:

• Product type and dimensions
• Order quantity
• Paper stock and materials
• Coatings and finishing options
• Artwork preparation and design requirements
• Mailing and fulfillment services
• Shipping and delivery requirements
• Requested production timelines

Prices and descriptions displayed on our website, if any, are for informational purposes unless expressly identified as a confirmed offer.

Submitting a quote request does not create a binding purchase agreement or guarantee a specific price.

Final pricing and project specifications are established through the applicable quote, invoice, or other written agreement.

4. Artwork and Customer-Supplied Files

Customers are responsible for providing artwork, logos, photographs, text, mailing data, and other project materials they are authorized to use.

Customer-supplied files should meet the technical specifications communicated for the project.

Potential issues involving image resolution, bleed margins, fonts, file formats, or color settings may require adjustments before production.

Elite Printing Group may offer graphic design or file preparation assistance when requested.

Additional design or file preparation charges, where applicable, will be addressed during the quoting or project approval process.

5. Proofs and Project Approval

Depending on the project, digital or physical proofs may be provided for customer review.

When proofs are provided, customers should carefully review all details before granting final approval, including:

• Spelling and grammar
• Names and contact information
• Layout and positioning
• Images and logos
• Dimensions and quantities
• Colors and finishing specifications

Any corrections should be communicated before final approval.

Approval procedures and responsibilities for a particular project may be further defined in the applicable quote or written agreement.

6. Color and Material Variations

Commercial printing involves physical materials and production processes that may produce differences between digital screen previews, proofs, and finished products.

Color appearance can vary due to monitor settings, paper stock, coatings, ink, lighting, and printing processes.

Minor variations in color, trimming, folding, and finishing may occur within applicable production tolerances.

Customers seeking particular color accuracy, material specifications, or finishing requirements should discuss those needs with our team before approving production.

7. Production and Turnaround Times

Production schedules depend on the nature of the project, order quantity, materials, artwork readiness, and finishing requirements.

Most standard print jobs are generally completed within 3–5 business days, although actual timelines vary by project.

Rush printing may be available depending on production capacity and project specifications.

Estimated turnaround times should not be interpreted as guaranteed completion dates unless expressly confirmed in writing.

Shipping and delivery may require additional time.

8. Shipping and Delivery

Elite Printing Group serves customers throughout New England and offers shipping nationwide.

Shipping options, delivery costs, and estimated arrival dates depend on the project and destination.

Shipping arrangements and responsibilities for individual orders will be addressed through the applicable project agreement or communication.

Carrier schedules, weather conditions, and other circumstances outside our direct control may affect delivery times.

Customers should communicate important delivery deadlines before placing an order.

9. Payment Terms

Payment arrangements, accepted payment methods, deposits, and payment deadlines, where applicable, will be communicated as part of the individual project or service agreement.

A website inquiry or quote request alone does not constitute payment authorization.

Any applicable taxes, shipping charges, or additional services should be addressed through the relevant quote or invoice.

10. Cancellations, Changes, and Refunds

Printing projects are often customized to the customer's specifications.

Requests to change or cancel an order should be communicated to Elite Printing Group as soon as possible.

Whether changes, cancellations, refunds, or reprints are available depends on the project's circumstances, production status, and any agreed-upon project terms.

Customers should contact our team directly to discuss concerns with an order.

Nothing in these Terms & Conditions limits rights or remedies that cannot be excluded under applicable law.

11. Direct Mail Services

For direct mail projects, customers may be responsible for providing accurate mailing lists and ensuring they have the appropriate rights and permissions to use the information submitted.

Mailing timelines and delivery depend on factors including print production, mailing preparation, postal processing, and carrier operations.

Postal delivery dates may vary and should not be considered guaranteed unless expressly confirmed under an applicable service arrangement.

12. Branded Online Portals

Elite Printing Group may provide customized ordering portals for qualifying businesses, corporate teams, franchises, and organizations with recurring print requirements.

Specific features, ordering permissions, approval procedures, inventory arrangements, and service terms depend on the individual portal agreement.

Website descriptions of branded portals are informational and do not guarantee that every feature is included in every arrangement.

13. Intellectual Property

Unless otherwise indicated, website text, graphics, branding, design elements, and other original content are owned by Elite Printing Group or used with appropriate permissions.

Website content may not be copied, redistributed, or commercially exploited without authorization, except as permitted by applicable law.

Customers retain their applicable rights in artwork, logos, trademarks, and other materials they provide.

Rights to custom design work created as part of a paid project will be governed by the applicable project agreement.

14. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including embedded contact and quote forms.

Elite Printing Group does not control the independent operation, availability, or policies of third-party websites and services.

Use of those services may be subject to additional terms established by their respective providers.

15. Website Information and Availability

We work to keep website information accurate and up to date.

However, service descriptions, materials, availability, specifications, and other information may change.

We do not guarantee uninterrupted website availability or that all website content will always be error-free.

Visitors should contact our team to confirm current services, pricing, and project availability.

16. Applicable Law

These website Terms & Conditions are governed by applicable laws, including those of the State of New Hampshire where appropriate, subject to any mandatory legal protections that apply.

Individual commercial projects may be governed by additional written agreements.

17. Changes to These Terms

Elite Printing Group may revise these Terms & Conditions periodically to reflect changes in website functionality, business operations, or applicable requirements.

Any updates will be published on this page with a revised "Last Updated" date.

Continued use of the website after updated terms take effect constitutes acceptance to the extent permitted by applicable law.

18. Contact Information

Questions about these Terms & Conditions or our commercial printing services can be directed to: